One rate. No surprises.
The number you see is the number you pay. A lower rate, free Basic POS, and a one-time setup of just $10 — no contract holding you hostage.
In person = tapped, inserted or swiped at your counter. Online & keyed-in = paid on a website or payment link, or typed in by hand (like a phone order).
Your final rate is confirmed on a quick call. Most local businesses qualify for the rate above.
Pick the plan that fits
Start free with Basic, upgrade to Advanced as you grow, or have us build something completely custom for your business.
Everything you need to ring up sales and get paid.
For shops that want to run the whole operation.
Bespoke software built around how your business runs.
Basic and Advanced run on the same 2.5% + $0.15 payment rate. Custom builds are quoted per project.
Surge vs the big processors
Same payments. Less taken off the top, and nothing buried in the fine print.
Typical figures shown for comparison and may vary by provider.
The honest answers
Are there any other fees?
We keep it simple and transparent: a one-time $10 setup, and a $35 fee only if a customer files a chargeback. No monthly fees on payments, no statement fees, and no hidden line items.
What does online or keyed-in mean?
In person means the card is tapped, inserted, or swiped at your counter — that is the lowest rate. Online means a customer pays on a website or payment link. Keyed-in means you type the card number in by hand, like a phone order. Those cost a little more (2.9% + $0.30) because the card is not physically present, which the card networks treat as higher risk.
What is the difference between Basic and Advanced?
Basic POS is free and included with your payments. Advanced adds barcode inventory, appointments, staff roles, and deeper analytics. You can try every Advanced feature free before you pay a cent.
Can you build custom software for my business?
Yes. Beyond the POS we build bespoke software — CRMs, dashboards, automations and full custom apps. Pricing is scoped to your project, so book a call and we will work it out together.
Am I locked into a contract?
No. There is no term contract and no early-termination fee. If Surge is not saving you money, you walk away.
Ready to stop overpaying?
Book a free 15-minute call and we will show you the exact amount you would save by switching to Surge.